This web site is owned and operated by Thingsfor who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
43 Ryelands Road Stonehouse
Phone: 01453 822424
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Shippimg is via Royal Mail or Courier depending which service you choose.
Items will normally be dispatched the same day for order received before 1300 Hrs Mon to friday and the following working day for orders recieved after 1300 Hrs ,
We will dispatch your order right away. We will normally dispatch your order to you in <1> business day. International orders are generally received in under <10> working days.
You must inform us within three working days of the expected delivery date if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
We do not charge VAT at present.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.Any credit and debit card numbers taken over the phone are distroyed once used.
We guarantee your satisfaction.
All of our products come with a 30 day guarantee providing the goods are returned in the condition they were supplied,
Our Gurantee does not cover broken spring mechanisms on tin toys due to the spring being overwound.
If you need to reach us, please email us using the link on the store page,
Call us on 01453 822424
Write to us at
43 Ryelands Road
Thingsfor do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
CARCASE PRODUCTS - GDPR STATEMENT
HOW, WHEN AND WHY WE USE YOUR DATA
As you are aware, the General Data Protection Regulation known as GDPR will come into force on 25th May 2018. This affects all companies and the way they keep information about their customers. Part of the regulation requires us to inform you about the data we collect, store and how we use it.
Carecase Products takes the security and privacy of your information very seriously.
What personal information do we hold about you and why?
If you have purchased any products from us, the personal information we hold about you may include your name and address and possibly your contact numbers and email address, you can check and adjust what information we hold by logging into your account here [https://www.carcaseproducts.co.uk/login]This personal information is needed for the purposes of providing you with an estimate/quotation or we have issued an invoice(s) for the goods provided by us. If you have registered with us but not purchased, the only information held is your name and email address. You may also have opted to include your company name and phone number, you can check and adjust what information we hold by logging into your account here [https://www.carcaseproducts.co.uk/login]
Who do we share your information with?
Your details will never be shared unnecessarily and will remain under our control and management always. In some situations, it may be necessary to share your personal information with one of our delivery services. The data passed will be limited to what is necessary to complete your delivery.We may share your email address with a company that handles our marketing, this will be for occasional e-shots about our product range or information emails like this one, you can unsubscribe from all emails by clicking the link below.We will never sell your data to a third party.
Keeping your information safe
We treat the security of storing your personal information seriously. All data stored on our servers is kept secured to current PCI standards, a certificate of conformity is available if required.
How long do we keep your information?
We keep your information only if it is necessary. If we have entered into a contract with you and received payment for goods/services provided, it is necessary to keep your information for up to 7 years to satisfy HMRC tax regulations. If you subscribe to a mailing list, the information is kept until you unsubscribe from the list. It is then irrevocably deleted.
Access to your information and other rights
You have a right to access the information that we hold about you and to receive a copy. You should submit your request to us in writing, by post to
Thingsfor 43 Ryelands Road
Your rights to return goods are protected under the UK Consumer Contracts Regulations.
You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.